FAQ about subscriptions

Thanks so much for signing up for or thinking about signing up for a subscription on the blog.

Where can I find out more about subsciptions? Click here to see a list of the different levels of subscription and what rewards come with each level.

WHAT CAN I ACCESS WITH A SUBSCRIPTION?

Posts: Every subscription can access the subscriber exclusive posts on the blog, past and present. This includes the duplicated posts going back to July 2016, when this all started.

What do I get for my $1 (USD)

You’ll get access to subscriber exclusive posts on the blog including the monthly duplicated formula, ingredient write ups, advanced formulas, and Experiments in the Workshop.

What do I get for my $3 (USD)

You’ll get access to all the subscriber exclusive posts, like the duplicated formula but you’ll also get the opportunity to make suggestions about what I’ll make!

What do I get for my $5 (USD)

You’ll get access to all the subscriber exclusive posts, the opportunity to suggest what formula I should duplicate, and the chance to ask as many questions as you like with guaranteed answers!

What do I get for my $10 (USD)

You’ll get access to all the subscriber exclusive posts, get to suggest a product duplication, access to the Q&A thread the chance to ask as many questions as you like with guaranteed answers, AND the monthly e-zine (delivered at the end of the month) containing loads of formulas and ingredient information. And we often have discount coupons or special deals for shops, like Lotioncrafter!

In addition, we may offer discounts on things like the recent Shampoo Bars e-book or bonus formulas, like the 24 days of Christmas. I’ve also shared handouts, like the charts I took down from the blog, and little videos I make. (These are random and done because we think it’ll be fun.)

All subscriptions start the day you sign up with an initial payment the same as the monthly subscription amount. Your initial payment pays for the calendar month you sign up (e.g. June) and a recurring payment will be created for the first of the following month (July 1st). The payments are not pro-rated as you get access to everything the moment you subscribe, including e-zines.

Wondering if it’s worth it? In June, I wrote 36,477 words or around 146 pages if this were a novel! (If you include the e-zine, I’ve written more than 60,000 words or around 240 pages.) And we’ve added 557 posts since December, which means in 221 days, we’ve shared an average of more than 2.5 posts a day.

Everyone is welcome at the new blog, and we’d love to see you there joining in the conversation! So far this year, we’ve had 3,688 comments, more than at least the last three years on the old blog, and we have a lovely community that’s growing by leaps and bounds every day!

E-zines: Every $10 subscriber gets the e-zine for the month for which they subscribed. They are not eligible for previous e-zines as that wouldn’t be very fair to those who have been paying every month to receive the e-zines. (If you wish to see the previous e-zines, please visit the blog store.) I have offered subscribers their choice of any e-zine from time to time, but I don’t know when that might be.

BILLING QUESTIONS

How often am I billed? You’re billed once a month for the subscription. The subscriptions are monthly – from the first of the month to the last day of the month – and they aren’t pro-rated as we simply don’t have that ability.

So if you sign up on the 2nd of the month, you’ll be billed the full amount for the month and will pay again on the 1st of next month.

If you sign up on the 15th of the month, you’ll be billed the full amount for the month and will pay again on the 1st of next month.

If you sign up on the 29th of the month, you’ll be billed the full amount for the month and will pay again on the 1st of next month.

But I’m only paying for a few days! Yes, that’s true, but you still get all the benefits of subscription, such as the hundreds of paid posts that are unlocked, you can still suggest a duplication, you can still ask questions, and you will still get the e-zine. We can’t pro-rate subscriptions, so this is the only way we can do it.

Why am I getting double billed? All subscriptions start the day you sign up with an initial payment the same as the monthly subscription amount. Your initial payment pays for the calendar month you sign up (e.g. June) and a recurring payment will be created for the first of the following month (July 1st). If you signed up on June 29th, you would be billed again for July 1st. It may look like a double billing, but these are two separate charges for two different months.

Why does it say my subscription starts at the beginning of the next month? All subscriptions start the day you sign up with an initial payment the same as the monthly subscription amount. Your initial payment pays for the calendar month you sign up (e.g. June) and a recurring payment will be created for the first of the following month (July 1st).

Why am I being charged in American funds when the blog is Canadian? Patreon used to charge in US funds, so we thought it would be easier to keep the currency the same. Plus, let’s be honest, those of us who don’t live in the States always know the US exchange rate. Finally, with all the trade stuff going on in the world right now, the Canadian dollar isn’t doing that well, so my income would go up and down pretty drastically every month.

ACCESSING PAID POSTS & LOGGING IN

How do I log into my account to access paid posts? Log in via your account under “buy courses & e-books” to find your subscription account and e-zines/e-books you have under your name. Or you could can log in at the bottom of a subscribers’ only post.

After you log in, just click on “blog” in the menu bar, and you’re in!

EVERYTHING PATREON RELATED

Should I subscribe here or Patreon? Here! Patreon sucks and we want out!

How do I cancel my Patreon subscription and sign up over here? Follow this link on Patreon and do what it says to do. If you paid for this month on Patreon, you don’t need to sign up on this blog until the next month or you’ll be paying twice.

Let’s say you paid on Patreon for May, but cancelled it May 15th. You are still a member here and will get everything for your level, including the e-zine if applicable, for that payment. Sign up on June 1st or later to be a member over here. (Click here for the level information.)

Delay in adding Patreon subscribers at the start of the month? If you’re a Patreon subscriber, your name has to be added manually to the blog subscriptions every month after you’ve paid over there. Raymond will start this process on the 2nd of the month, and it takes some time, so if you’ve paid and you can’t access the blog, it may be he hasn’t reached your name yet.

This is because Patreon is terrible and doesn’t actually collect your subscriptions when it’s supposed to, so we give everyone an extra day’s grace assuming they’re still subscribed and the payment won’t be declined.

Delay in adding Patreon subscribers any other time during the month? If you’re a Patreon subscriber, your name has to be added manually to the blog subscriptions after you’ve paid over there. Please have some patience as we can’t do it if it’s the middle of the night or we’ve left the house for some reason or we’re away from our computers. (This is why it’s a better idea to subscribe over here!)

If you have questions that aren’t listed here, please write to us so we can update the post. You can contact Raymond at fulfillment@swiftcraftymonkey.blog and he’ll see what he can do. .