Member exclusive Q&A: What makes a cleansing conditioner a cleansing conditioner? (updated)

Katherine asked: I’ve been using the Chaz Wen Hair care products (non-shampoo, cleansing conditioners) for a couple of years but, recently, began hearing about anecdotal reports of hair loss with this product line. I made the move to a non-shampoo approach to caring for my hair once I hit menopause. It seemed as if overnight…